Séptimo Paraiso

cancellation policy

All bookings will be subject to the following cancellation policy:

  • Cancellations before 30 days before booking will incur NO FEE;
  • Cancellations between 15 to 30 days before booking incur a 50% charge of total booking;
  • Cancellations between 0 to 14 days will be subject to full payment of booking.

To our clients:

In the case of NO SHOW the client is liable to pay 100% of the cost of the reservation

In the case of any natural disaster such as : landslides, problems with the main road, car accidents, etc… in the main road, the clients must consider alternative access roads such as the Nono Mindo Road or the Santo Domingo Los Bancos Highway, there will be no money return if any access road is open.

In the extreme case that there is no access to the valley we can agree on a change to a new reservation date.